Overview

Mantle keeps billing simple: one invoice per year, due on receipt. This page covers how we will bill, what we accept, and what happens if an invoice goes unpaid.

Billing Schedule

Mantle invoices annually. Invoices are issued at the start of each subscription period and are due immediately upon receipt.

We do not offer customized billing schedules. Monthly, quarterly, or split-payment arrangements are not available.

Pricing & Discounts

Our pricing is competitive by design. Because of this, partner discounts are fixed and cannot be negotiated on a per-customer basis.

All pricing is in USD.

Accepted Payment Methods

What we accept:

• Credit card (preferred): Visa, Mastercard, and American Express. Payment is processed securely through our billing platform, Measure, which is powered by Stripe.

• USD wire transfer: Available for customers who cannot pay by credit card. Contact support@withmantle.com to request wire instructions.

What we do not accept:

• ACH transfers: Our bank account is located in Canada, so ACH payments are not supported.

• Cheques or other payment forms: Not accepted at this time.

Upgrading Your Plan

You can upgrade your plan at any time, you don't need to wait for renewal.
When you upgrade, we credit you for the unused months remaining on your current plan. That credit is applied directly against the cost of the new plan, so you only pay the difference.

How to upgrade:

• You can upgrade your plan simply by emailing us at support@withmantle.com.
  
  

How the credit is calculated:

• We take the number of months left in your current subscription term.

• We prorate your current plan's annual price across those months.

• That amount is credited toward your new plan's invoice.

Example: You're 4 months into an Essentials plan ($1,200/year) and upgrade to Growth ($3,000/year). You have 8 months left, worth an $800 credit. Your new invoice reflects $3,000 − $800 = $2,200 due.

What happens next:

• If you have a card on file, the upgrade takes effect immediately once the new invoice is issued.

• If you pay by wire, the upgrade takes effect once payment is confirmed.

• Your renewal date resets to one year from the upgrade date. Going forward, you'll be invoiced the full plan price on that new date.

Unpaid Invoices

An unpaid invoice does not immediately interrupt your access. Your subscription remains active for 30 days past the invoice due date.

After 30 days, your account will be locked. See below for details on what that means and how to reactivate.

Locked Accounts

If your invoice remains unpaid past the 30-day grace period, your Mantle account will be temporarily locked.

Here's what that means in practice:

• You will not be able to make updates or issue new securities in the platform.

• You retain full access to export your cap table data at any time.

• Your cap table data is completely safe and will not be deleted.

To reactivate your account, settle the outstanding invoice. Once payment is confirmed, access will be restored.

If you'd like to close your account entirely instead, reach out to support@withmantle.com and our team will take care of that for you.