Overview

The Rippling integration for Mantle automatically syncs employee data and enables single sign-on, streamlining how you manage stakeholder information across both platforms.

What does this integration do?

• Import people from Rippling to Mantle: Automatically sync employee data including names, emails, and employment status

• Enable Rippling SSO: Allow your team to access Mantle using their Rippling credentials

Why use this integration?

This integration reduces the administrative overhead of managing access and maintaining accurate stakeholder details between Mantle and Rippling. Instead of manually updating employee information in multiple systems, changes made in Rippling automatically flow through to Mantle.

Is this integration right for you?

You should use this integration if:

• You have an active Rippling account

• You regularly issue equity to employees

• Your team size is growing or changing frequently

You may not need this integration if:

• You don’t use Rippling for HR management

Installation

Prerequisites

Before installing the Rippling integration, ensure you have:

• An active Mantle company account

• Administrator access to your Rippling account

• The appropriate permissions to install applications in Rippling

Setup Instructions

You can install the integration through either platform:

Option 1: Install via Mantle

1. Navigate to Company Settings → Integrations

2. Find the Rippling integration

3. Click Connect and follow the authentication prompts

4. Select your Mantle company when prompted to complete the connection

Option 2: Install via Rippling App Store

1. Access the Rippling App Store

2. Search for “Mantle”

3. Click Install and authorize the connection

4. Select your Mantle company when prompted to complete the connection

Initial Data Import

Once installed, the integration will automatically import all employee data from Rippling into Mantle. This initial sync happens immediately upon installation.

Data Flows

Automatic Syncing

The integration automatically syncs employee data from Rippling to Mantle whenever you:

• Add a new employee

• Update employee information (name, email, department, etc.)

• Change employment status

• Terminate an employee

Changes made in Rippling are reflected in Mantle in near real-time.

Manual Import

Stakeholders with appropriate permissions can manually trigger a data sync at any time:

1. Navigate to your stakeholder list in Mantle

2. Click the Import from Rippling button

3. The system will pull the latest data from Rippling

Frequently Asked Questions

Setup & Configuration

Q: What happens if I select the wrong Mantle company during setup?

A: If you accidentally connect the wrong Mantle company, you can fix this by:

1. Disconnecting the Rippling application from your integrations page

2. Removing any imported stakeholder data if necessary

3. Reconnecting the integration and selecting the correct Mantle company

Q: Do I need a paid Mantle account to use this integration?

A: You need an active company on the Mantle platform to use the Rippling integration. Contact your Mantle representative for information about plan requirements.

Q: Can I control which employees sync from Rippling?

A: Currently, all active employees in Rippling will sync to Mantle.

Data Management

Q: What employee data syncs from Rippling to Mantle?

A: The integration syncs core employee information including:

• Full name

• Email address

• Employment status (active, terminated)

• Department (if configured)

• Start date

Q: I have duplicate or dormant employee records in Rippling. Will these sync?

A: Yes, all employee records in Rippling will sync to Mantle. Before connecting the integration, we recommend:

• Cleaning up any duplicate employee entries in Rippling

• Archiving or removing dormant employee records

• Ensuring all employee data is accurate and up-to-date

This prevents cluttered stakeholder lists and ensures accurate equity management.

Q: What happens when I terminate an employee in Rippling?

A: When you terminate an employee in Rippling, their status will automatically update in Mantle. This helps you maintain accurate records for equity management and ensures terminated employees don’t retain unnecessary access.

Q: If I update an employee’s email in Rippling, will it update in Mantle?

A: Yes, email updates and other profile changes made in Rippling will automatically sync to Mantle.

Troubleshooting

Q: The integration is installed but data isn’t syncing. What should I check?

A: Try these troubleshooting steps:

1. Verify you’ve selected the correct Mantle company during setup

2. Confirm you have administrator permissions in both Rippling and Mantle

3. Try manually triggering a sync using the “Import from Rippling” button

4. Check that the integration is still connected in your integrations settings

5. If issues persist, contact Mantle support

Q: Can I sync data from Mantle back to Rippling?

A: No, this is a one-way integration. Data flows from Rippling to Mantle only. Rippling remains your source of truth for employee data.

Q: How often does the automatic sync run?

A: The integration syncs changes from Rippling in near real-time. When you make updates in Rippling, they should appear in Mantle within minutes.

Use Cases & Scenarios

Q: I’m hiring 20 employees next month. How will the integration help?

A: As you add each new employee to Rippling, they’ll automatically appear in Mantle as stakeholders. This eliminates the need to manually create 20 separate stakeholder profiles, saving significant administrative time when you’re ready to issue equity.

Q: We have 200 employees but only 50 receive equity. Should we still use this integration?

A: This depends on your workflow preferences. The integration will sync all 200 employees to Mantle. Consider whether:

• You anticipate expanding equity grants in the future

• You prefer having all employees pre-loaded for easier equity issuance

• The convenience of SSO outweighs having additional stakeholder profiles

For large teams with limited equity participation, you might prefer manual stakeholder management.

Q: What if someone exists in Mantle but not in Rippling (like a contractor or advisor)?

A: The integration only syncs employees from Rippling. You can continue to manually add contractors, advisors, and other stakeholders directly in Mantle. The integration won’t remove or affect manually-added stakeholders.

Q: I have employees in multiple countries. Does this affect the integration?

A: The integration syncs all employees regardless of location. Ensure your Rippling account includes all employees you want to manage in Mantle.